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More than two metes length job size become enlarge

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UELIM View Drop Down
Apprentice
Apprentice
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Joined: 08 February 2017
Location: Saudi Arabai
Points: 2
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    Software: Flexi 12  Level: FlexiPRINT
    Posted: 08 February 2017 at 1:38pm
Need help regarding FlexiPRINT HP Basic Edition installed in HP latex 300 series machine, we are having problem or issue regarding print size, when we print two meters size image or more from FlexipRINT Hp Basic Edtion , the length size of image become adjusted but the width there is no issue, example we print 150cm width x 200cm length image, the length of the image has been adjusted or increase after printing.............

Please we need support about this issue............
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paloalto_17 View Drop Down
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Joined: 29 October 2012
Location: United States
Points: 205
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    Posted: 08 February 2017 at 5:41pm
UELIM,
This forum is for Enroute support but if you are having issues with Flexi that are urgent I would suggest contacting our tech support via the phone. This will probably get you a faster fix, and it will be easier to explain over the phone. The number is 800-229-9044 

Best Regards,
Aaron
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